COVID-19 Information

Updated 15.06.20

A message to our customers...

We are now open and operating business as usual. Marc Darcy has been closely following the government guidelines and has implemented a number of measures in store and around the workplace to protect customers and employees. You can find out what precautions have been taken here

We have tried to answer the most common questions below however if you have a query you still need help with, please send us a message either via email on [email protected] or via social media.  

Are your stockists remaining open?

As our stockists are independent from us we unfortunately can't speak on their behalf. Please see the social pages of the stockists store to check what measures they have put in place.

I'm unable to post my return, will you still accept it? 

Any returns received after the 14 day return period will be eligible for a credit note to spend in the future. You will be notified via email of your credit note reference and instructions on how to redeem your credit note. For further assistance please call our team on 0161 792 9011 who will be able to help you

 

My wedding has been postponed, can I still exchange items which will no longer fit?

We understand this is a difficult time and due to the circumstances we are accepting returns for items intended for weddings which have been postponed, in exchange for a credit voucher to be used to purchase products in the correct sizes at a later date. Terms & conditions apply, please contact our team on [email protected] for further info.